Frequently Asked Questions by Landlords
How much will it cost
for you to manage my property?
Every property is different and most landlord’s
requirements are different.Therefore the management
fees vary based on individual requirements.Our
fees are based on:
1.The number and type of property management
services you wish us to provide.
2. An assessment by us of the time and expertise
required to provide you with those services.
Will I lose control
of my property if I give it to you to manage?
You can have as little or as much involvement
in the management of your property as you wish.
It’s your choice. We will discuss your
requirements with you and once agreed, we will
focus on ensuring they are met.
How long will it take
to find a tenant for my property?
We commence marketing your property the moment
you place it in our hands.We endeavour to have
your property listed on our award winning web
site, cross matched with all prospective tenants
on our database and displayed in our window
within 24hrs.
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How do you qualify
prospective tenants?
We strive to provide you with the highest caliber
tenants for your property.Our tenant qualification
process includes:
1. The completion of a highly detailed Application
Form.
2. The verification by us, of the information
provided in the Application including means
of income, employment and previous tenancies.
3. A search of TICA, Tenancy Information Centre
of Australia.
4.Other financial checks and balances.
Do I have to insure
the property or does the tenant do that?
Yes. You must maintain your own insurance cover
on the building, contents and public liability.
If the property is a Strata unit, the Owners
Corporation insures the building, but you should
have contents insurance for the carpets, blinds,
curtains, light fittings and any appliances
inside the unit.
The tenant is responsible for their own personal
effects but not for the landlord's belongings.
How promptly do you
process your monthly rent statements and pay
me my money?
We process rent statements on the last working
day of each month.Your monies will be deposited
electronically into your bank account within
two business days of these dates.
How are rent collections
handled?
1. Direct debit for the rent to be taken from
their bank account on the due date.
2. Rental Rewards credit card.
Both of these options make it quick and easy
for tenants to pay rent, thus reducing the possibility
of arrears.
Can you guarantee that
the tenant will pay the rent on time and won’t
damage my property?
Unfortunately, no agent can guarantee that because
sometimes something totally unforeseen can go
wrong for the tenant, such as a change in employment
circumstances or a marital breakup.
The keys to reducing the possibility of these
incidents occuring are:
- Careful tenant selection
- Strict arrears control
Lambert Smollen use both of these tools to minimize
the chance of loss to the landlord. You can,
as a landlord, insure yourself against these
occurrences with a special insurance policy.
Lambert Smollen can arrange this insurance for
you.
