About Us

About Lambert Smollen

We have now moved our office to Hope Island on the North Shore to be more centrally located and to better service increasing numbers in this rapidly growing area.

Our new sales centre is situated in ‘Broadwater Plaza’ on Broadwater Avenue, Hope Island and believe that it will become an ever greater source for Real Estate on the North Shore.

Lambert Smollen provides it Clients with an experience that is pleasant and painless, using local knowledge and expertise that is world-class and is focused on the Gold Coast North Shore Property market place.

Mission Statement
Lambert Smollen is focused totally on its Clients and the service it provides to ensure customer satisfaction is guaranteed:

  1. We will ALWAYS provide excellent service to our Clients
  2. We will be HONEST and PROFESSIONAL in all that we do
  3. We will take the LEAD and set the pace for our competitors
  4. We will be led by our CUSTOMERS not by our products
  5. We will do the RIGHT things as well as DO things right

History
Lambert Smollen services has been developed from the 23 years of experience of the Principal, Robin Kerr. Since moving to Hope Island in 1999, Lambert Smollen has sold over 450 homes with a combined value in excess of $180M. These services are managed and delivered to our Clients using tried and tested procedures and processes all underpinned by the latest Real Estate Customer Management Software (CMS). Our services are geared to meet the needs of Clients involved in buying and selling residential services, property rental and management, marketing development projects and assisting property developers.

Overview of Services Offered
Primarily focused on assisting Clients that are selling, buying or renting residential property, with the advantage of over 23 years of local knowledge of the Gold Coast market place. Lambert Smollen offer a wide range of services relative to buying, selling and renting:

  1. Unequalled knowledge of the Gold Coast North Shore
  2. Accurate Valuing of property and land
  3. Definition of fair market value
  4. Effects of market value
  5. Most effective ways of presenting your home
  6. High quality marketing and presentation to buyers
  7. Visibility locally and internationally on the Web
  8. Regular mail shots, email and SMS updates to prospective Clients
  9. Focused marketing to buyers
  10. Regular weekly reports to sellers on “state of sale”
  11. Professional Open home service
  12. Professional Auctioning services
  13. Innovative new technology and services to help you sell or buy your new home

Gold Coast North Shore Focused Areas
Focused on the northern end of the Queensland Gold Coast, inclusive of the following areas:

  1. Hope Island Resort
  2. Hope Island
  3. Monterey Keys
  4. Oyster Cove
  5. Paradise Point
  6. River Downs
  7. River Links
  8. Runaway Bay
  9. Sanctuary Cove
  10. Santa Barbara
  11. Sovereign Island

The prime advantages of living on the Gold Coast North Shore is that it is located at the Gateway to the Gold Coast - Brisbane growth corridor, where you are surrounded by:

  1. Brand new homes - waterfront and dry
  2. Golf courses, theme parks
  3. Golf Course Marina and waterways
  4. Boating, fishing and water sports
  5. Schools, shopping centres, restaurants
  6. Easy access to Motorway, electric trains, bus services
Rental Services
Owner and tenants are provided with an unequalled level of service using our Customer Management System incorporating Rental management as access via the web. The services provided are as follows:

Owner Services
We offer a range of comprehensive services to our owners to ensure that their investment is serviced professionally. Key areas of service are as follows:

  1. Competitive rates to manage your property
  2. Management of your property
  3. Finding a suitable tenant for your property
  4. Qualification of prospective tenants
  5. Management of repairs, insurance and pest control services
  6. Prompt and accurate payment and processing of all rental statements and payments
  7. Payment electronically or via cheque
  8. Management and legal services relative to non-payers

Tenant Services
We manage tenancy agreements using a straightforward and simple process; we have developed a guide that we hope will assist you in getting comfortable in your new home, and throughout the life of a tenancy. A comprehensive range of services inclusive of:

  1. Office Hours for Enquiries and Advice
  2. Rental Payments
  3. Rental Bond
  4. Periodic Inspections
  5. Keys
  6. Insurance
  7. Electricity, Gas and Telephone
  8. Repairs and Maintenance
  9. Termination of the Tenancy Agreement
The Lambert Smollen Team
Lambert Smollen sets itself a target of being very professional in all business matters and in achieving top of the range process for its seller with an average sale period of 30 days. We firmly believe that our professional Salespeople and our innovative marketing programs will continue to deliver the most effective results for our clients.
 



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